Legal Notice

Terms & Conditions

Key Points (Summary)

• A booking is confirmed once a confirmation invoice is issued.
• Cancellation charges apply and may reach up to 100% of the booking cost.
• Amendments are possible but subject to fees.
• We may amend or cancel bookings under certain conditions.
• We are responsible for delivering your holiday within legal limitations.
• Your funds are protected via Protected Trust Services (PTS).
• Travel insurance is mandatory for all travellers.

1. Company Details

Your booking is made with:
CW Sports Tours t/a CW Sports Travel
Registered Number: 15290363
Address: 167-169 Great Portland Street, London, W1W 5PF

2. Financial Protection

Your booking qualifies as a package holiday under the Package Travel Regulations 2018, meaning:

• Full financial protection applies
• We are responsible for delivering all services

ATOL Protection (Flight Packages)

• ATOL-protected bookings include a certificate outlining your protection
• If services cannot be delivered, alternatives or refunds will be arranged
• ATOL contribution: £2.50 per person

Non-Flight Packages

3. Your Booking

Booking Formation

• A contract is formed when your Booking Confirmation is issued
• The lead name (18+) accepts terms on behalf of all travellers

Responsibilities of Lead Name

• Ensures accuracy of all traveller information
• Communicates all booking updates to the group

Important Conditions

• Travel document names must match passports exactly
• Errors must be reported immediately
• Travel documents are issued approx. 2 weeks before departure
• Full payment must be completed before documents are released

Additional Notes

• Some arrangements may be confirmed later
• Local payments, taxes, or fees may apply and are not included
• Health conditions, dietary requirements, and mobility issues must be disclosed

Flights

• If you arrange your own flights:
  • Approval is required
  • We are not responsible for those flights

Pricing

• Prices may change due to:
  • Administrative errors
  • Exchange rates
  • Supplier costs

4. Payments & Insurance

Deposit Structure

• European Coach Tours: £150 initial + £150 interim
• Short Haul Air Tours: £250 initial + £150 interim

Payment Timeline

• Final balance due 14 weeks before departure
• Late payments may result in cancellation

Payment Conditions

• Group payments must be made in single transactions
• Admin fees apply for split payments

Insurance (Mandatory)

• Must cover:
  • Medical expenses
  • Cancellation
  • Injury/death
  • Repatriation
• Proof of insurance required

Optional Insurance Provider

• Endsleigh Insurance Services Limited (Zurich Insurance plc)

5. Cancellation by You

Cancellation Charges

Time Before Departure	Charge
84+ days	Deposit only
83–56 days	50%
55–29 days	75%
28–0 days	100%

Important Notes

• Deposits are non-refundable
• Insurance may cover cancellation
• Some services may incur 100% charges immediately

Exceptional Circumstances

Full refund available if affected by:

• Government restrictions
• Pandemics
• Natural disasters
• War or civil unrest

6. Changes to Your Booking

• Amendments must be requested in writing
• Admin fee: £20 + supplier costs

Transfers

• Allowed up to 7 days before departure
• New traveller must meet all conditions
• All transfer costs must be covered

7. If We Cancel Your Booking

We may cancel due to:

• Insufficient participants
• Non-payment
• Extraordinary circumstances

Your Options

• Full refund
• Alternative holiday

Compensation

Time Before Departure	Compensation
56+ days	£0
55–29 days	£10
28–15 days	£20
<14 days	£30

8. Changes by Us

Price Changes

• Allowed due to:
  • Fuel costs
  • Taxes
  • Exchange rates
• No changes within 20 days of departure
• If increase exceeds 8%, you may:
  • Accept
  • Switch holiday
  • Cancel with full refund

Other Changes

• Minor changes: notified only
• Major changes: option to cancel or accept alternative

9. Liability

We are not liable for:

• Customer fault
• Third-party actions
• Extraordinary circumstances

Liability Limit

• Maximum: 3× total booking cost (excluding injury/death cases)

10. Complaints & Assistance

• Report issues immediately to local representative
• Follow up in writing within 28 days

11. Additional Assistance

We will assist with:

• Medical support
• Local authority contact
• Alternative travel arrangements

Costs may apply if the issue is your responsibility

12. Travel Requirements

You are responsible for:

• Passports
• Visas
• Health requirements

We recommend checking requirements:

• 2 months before travel
• Again within 14 days of departure

13. Conduct

We may terminate your booking if behaviour:

• Is disruptive or dangerous
• Damages property
• Affects others

Consequences

• No refund
• You cover all damages and costs
• Immediate removal from services

14. Data Protection

Your data is processed according to our Privacy Policy

15. Excursions

• Third-party excursions are not part of your package
• We are not liable for these services

16. Travel Agents

• Payments are held securely on behalf of PTS

17. Law & Jurisdiction

• Governed by English Law
• UK courts apply (or Scotland/Northern Ireland where applicable)