Legal Notice

Terms & Conditions

Key Points (Summary)

  • A booking is confirmed once a confirmation invoice is issued.
  • Cancellation charges apply and may reach up to 100% of the booking cost.
  • Amendments are possible but subject to fees.
  • We may amend or cancel bookings under certain conditions.
  • We are responsible for delivering your holiday within legal limitations.
  • Your funds are protected via Protected Trust Services (PTS).
  • Travel insurance is mandatory for all travellers.

1. Company Details

Your booking is made with:
CW Sports Tours t/a CW Sports Travel
Registered Number: 15290363
Address: 167-169 Great Portland Street, London, W1W 5PF

2. Financial Protection

Your booking qualifies as a package holiday under the Package Travel Regulations 2018, meaning:

  • Full financial protection applies
  • We are responsible for delivering all services

ATOL Protection (Flight Packages)

  • ATOL-protected bookings include a certificate outlining your protection
  • If services cannot be delivered, alternatives or refunds will be arranged
  • ATOL contribution: £2.50 per person

    3. Your Booking

    Booking Formation

    • A contract is formed when your Booking Confirmation is issued
    • The lead name (18+) accepts terms on behalf of all travellers

    Responsibilities of Lead Name

    • Ensures accuracy of all traveller information
    • Communicates all booking updates to the group

    Important Conditions

    • Travel document names must match passports exactly
    • Errors must be reported immediately
    • Travel documents are issued approx. 2 weeks before departure
    • Full payment must be completed before documents are released

    Additional Notes

    • Some arrangements may be confirmed later
    • Local payments, taxes, or fees may apply and are not included
    • Health conditions, dietary requirements, and mobility issues must be disclosed

    Flights

    • If you arrange your own flights:
      • Approval is required
      • We are not responsible for those flights

    Pricing

    • Prices may change due to:
      • Administrative errors
      • Exchange rates
      • Supplier costs

    4. Payments & Insurance

    Deposit Structure

    • European Coach Tours: £150 initial + £150 interim
    • Short Haul Air Tours: £250 initial + £150 interim

    Payment Timeline

    • Final balance due 14 weeks before departure
    • Late payments may result in cancellation

    Payment Conditions

    • Group payments must be made in single transactions
    • Admin fees apply for split payments

    Insurance (Mandatory)

    • Must cover:
      • Medical expenses
      • Cancellation
      • Injury/death
      • Repatriation
    • Proof of insurance required

    Optional Insurance Provider

    • Endsleigh Insurance Services Limited (Zurich Insurance plc)

    5. Cancellation by You

    Cancellation Charges

    Time Before DepartureCharge
    84+ daysDeposit only
    83–56 days50%
    55–29 days75%
    28–0 days100%

    Important Notes

    • Deposits are non-refundable
    • Insurance may cover cancellation
    • Some services may incur 100% charges immediately

    Exceptional Circumstances

    Full refund available if affected by:

    • Government restrictions
    • Pandemics
    • Natural disasters
    • War or civil unrest

    6. Changes to Your Booking

    • Amendments must be requested in writing
    • Admin fee: £20 + supplier costs

    Transfers

    • Allowed up to 7 days before departure
    • New traveller must meet all conditions
    • All transfer costs must be covered

    7. If We Cancel Your Booking

    We may cancel due to:

    • Insufficient participants
    • Non-payment
    • Extraordinary circumstances

    Your Options

    • Full refund
    • Alternative holiday

    Compensation

    Time Before DepartureCompensation
    56+ days£0
    55–29 days£10
    28–15 days£20
    <14 days£30

    8. Changes by Us

    Price Changes

    • Allowed due to:
      • Fuel costs
      • Taxes
      • Exchange rates
    • No changes within 20 days of departure
    • If increase exceeds 8%, you may:
      • Accept
      • Switch holiday
      • Cancel with full refund

    Other Changes

    • Minor changes: notified only
    • Major changes: option to cancel or accept alternative

    9. Liability

    We are not liable for:

    • Customer fault
    • Third-party actions
    • Extraordinary circumstances

    Liability Limit

    • Maximum: 3× total booking cost (excluding injury/death cases)

    10. Complaints & Assistance

    • Report issues immediately to local representative
    • Follow up in writing within 28 days

    11. Additional Assistance

    We will assist with:

    • Medical support
    • Local authority contact
    • Alternative travel arrangements

    Costs may apply if the issue is your responsibility

    12. Travel Requirements

    You are responsible for:

    • Passports
    • Visas
    • Health requirements

    We recommend checking requirements:

    • 2 months before travel
    • Again within 14 days of departure

    13. Conduct

    We may terminate your booking if behaviour:

    • Is disruptive or dangerous
    • Damages property
    • Affects others

    Consequences

    • No refund
    • You cover all damages and costs
    • Immediate removal from services

    14. Data Protection

    Your data is processed according to our Privacy Policy

    15. Excursions

    • Third-party excursions are not part of your package
    • We are not liable for these services

    16. Travel Agents

    • Payments are held securely on behalf of PTS

    17. Law & Jurisdiction

    • Governed by English Law
    • UK courts apply (or Scotland/Northern Ireland where applicable)

    © 2026 CW Sports Travel